Riken Perfumery Holdings Co., Ltd.
Riken Perfumery Co., Ltd.
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Definition of personal information

Personal information is defined as information about an individual that can be used to identify a specific individual, such as name, date of birth, gender, telephone number, email address, occupation, place of employment, etc.

Collection and use of personal information

We will collect and use personal information only for the following purposes and within the scope of such purposes. The personal information we collect and use is provided voluntarily by our customers, and when customers provide us with their personal information, it is assumed that they give us permission to use it in accordance with this policy.

  • Inquiries and confirmations from the company that are necessary for the performance of our business, as well as the collection of feedback for the improvement of our services
  • Response to various types of inquiries

Provision of personal information to third parties

We will not disclose or provide personal information to third parties without prior consent of the individual, unless required by law or for other legitimate reasons.

Supervision of outside contractors

We may provide some personal information to outside contractors in the course of providing products and services to our customers. In such cases, we will ensure that the outside contractor handles the personal information in an appropriate manner.

Management of personal information

We will appoint a personal information protection manager to prevent leakage, loss, damage, etc. of personal information entrusted to us, implement safety control measures such as managing the status of removal and controlling access to storage locations, and appropriately manage personal information to keep it accurate and up-to-date.

Inquiry, correction or deletion of information content

If customers wish to inquire about, correct, or delete the personal information they have provided to us, we will respond as soon as reasonably possible after confirming their identity.


We use SSL (Secure Sockets Layer) encryption technology to encrypt communications when customer information is sent to us.